Privacy Policy | Pacific Center
Pacific Center is a trading name of Migration Services Pty Ltd (ABN 84 610 447 786) and is operated together with Pacific Center s.r.o. (ICO 29992168). In this policy, “we” means these companies. We respect your privacy. This policy explains what personal information we collect through pacific-center.com.au, why we collect it, and your rights. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
- Contact details you give us: name, email address, phone or WhatsApp number, and your message.
- Booking details: when you book a consultation, the form is hosted on educli.com and collects the details you enter there.
- E-book signups: your name and email address, so we can send the e-book.
- Study and travel details you share with us, such as your country, study plans or visa questions.
- Website data: pages visited, device and browser type, collected by Google Tag Manager and similar tools. Our email addresses are protected by Cloudflare.
Why we collect it
- To answer your enquiry and arrange consultations.
- To provide education placement, arrival support and related services.
- To send the guides or e-books you asked for.
- To send news and offers, only if you agreed. You can unsubscribe at any time.
- To understand how the website is used and improve it.
Migration advice
Visa advice is given by Jan K. Bejcek, registered migration agent (MARN 0965239). Information you give for migration advice is also kept under the Migration Agents Code of Conduct. The website text is general information, not migration advice.
Who we share it with
We do not sell your information. We share it only with:
- Service providers who host our website, forms, booking system and email, including Educli.
- Education providers, accommodation, translation and other partners, when you ask us to arrange a service with them.
- Our related business Migration Services, when you ask about a visa application.
- Government bodies or others when the law requires it.
Some providers may store data outside Australia. [Jan to list countries.] We take reasonable steps to make sure they protect it.
Cookies and analytics
We use Google Tag Manager and related tools to measure website use. You can block cookies in your browser settings. The site will still work.
Keeping it safe
We store information on secured systems and limit access to staff who need it. No online system is completely secure, so please do not send sensitive documents by unprotected channels.
Your rights
You can ask to see the personal information we hold about you, or ask us to correct it. You can also ask us to delete it, unless we must keep it by law. Contact us at [privacy email] and we will reply within 30 days.
Complaints
If you think we have breached your privacy, write to us at [privacy email]. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The date at the top shows the latest version.